Online Banking Agreement


  1. Introduction
  2. Accessing Your Modern Woodmen Bank Accounts through Modern Woodmen Bank Online Banking
    1. Requirements
    2. Electronic Mail (E-mail)
    3. Fees
    4. New Services
    5. Benefits of Using Modern Woodmen Bank Online Banking
  1. Terms and Conditions
    1. Your Online Password
    2. Our Liability
    3. Overdrafts: Order of Payments, Transfers, Other Withdrawals
    4. Hours of Accessibility
    5. Additional Terms and Conditions
  1. Modern Woodmen Bank Online Bill Pay Service
    1. Using the Service
    2. Bill Pay Fees
  2. General Terms
    1. Changes to Charges, Fees, or Other Terms
    2. Disclosure of Account Information
    3. Questions or Error Correction on Modern Woodmen Bank Online Banking Transactions
  3. Protecting Your Account
    1. Preventing Misuse of Your Account
    2. Unauthorized Transactions in Your Modern Woodmen Bank Accounts




  1. Introduction  

    This Online Access Agreement ("Access Agreement") for accessing your  Modern Woodmen Bank  accounts through Modern Woodmen Bank Online Banking explains the terms and conditions governing the Online Banking services and bill pay offered through Modern Woodmen Bank Online Banking. By using the Modern Woodmen Bank Online Banking services, you agree to the terms and conditions of this Access Agreement. This Online Access Agreement will be governed by and interpreted in accordance with Federal law and regulation, and to the extent there is  no applicable Federal law or regulation, by the laws of the State of Illinois. The terms 'we," "us," "our" " Modern Woodmen Bank ," and 'Bank" refer to  Modern Woodmen Bank . "You" refers to each signer on an account. The term "business days" means Monday through Friday, excluding Saturday, Sunday and Federal holidays. 

    Modern Woodmen Bank Online Banking can be used to access  Modern Woodmen Bank  accounts. Each of your accounts at  Modern Woodmen Bank  is also governed by the applicable account disclosure statement ("Terms and Conditions of Your Accounts").
  2. Accessing Your Modern Woodmen Bank Accounts through Modern Woodmen Bank Online Banking 
    1. Requirements  

      To access your accounts through Modern Woodmen Bank Online Banking, you must have a Modern Woodmen Bank account and an Online password.
    2. Electronic Mail (E-mail)  

      Sending electronic mail (E-mail) through Modern Woodmen Bank Online Banking is a way to communicate with the Bank. E-mail is provided for you to ask questions about your account(s) and provide general feedback. Please do not ask account specific questions or reference account numbers via this non-secure E-mail service. Secure E-mail is accessible after you sign on with your password into a session of Modern Woodmen Bank Online Banking. To ensure the security of your account information, we recommend that you use secure E-mail when asking specific questions about your account(s). 

      You cannot use E-mail to initiate transactions on your account(s). For banking transactions, please use the appropriate functions within Modern Woodmen Bank Online Banking or call  1-877-255-2265 .
    3. Fees  

      There are no monthly or transaction fees for accessing your account(s) through Modern Woodmen Bank Online Banking. 

      Please note that fees may be assessed by your Internet Service Provider (ISP).
    4. New Services  

      Modern Woodmen Bank  may, from time to time, introduce new Online services. We may notify you of any new services. By using these services when they become available, you agree to be bound by any new rules communicated to you concerning these services.
    5. Benefits of Using Modern Woodmen Bank Online Banking  

      With Modern Woodmen Bank Online Banking you can manage your personal or small business accounts from your home or office on your personal computer. You can use Modern Woodmen Bank Online Banking to:
      • View account balances, review transaction history and check images.
      • Transfer money between accounts. (As noted in the applicable account Terms and Conditions of Your Accounts disclosure statement).
      • Pay bills to any merchant, institution or individual.
      • Communicate directly with  Modern Woodmen Bank  through secure E-mail.
      • Re-order checks. 


  1. Terms and Conditions  

    The first time you access your  Modern Woodmen Bank  accounts through Modern Woodmen Bank Online Banking you agree to be bound by all the terms and conditions of this Agreement and acknowledge your receipt and understanding of this disclosure. Note: If any discrepancies are evident between this disclosure and Modern Woodmen Bank's "Terms and Conditions of Your Accounts" Agreement, the "Terms and Conditions of Your Accounts" Agreement takes precedence.
    1. Your Online Password  

      You will be given an Online password that will give you access to your  Modern Woodmen Bank  accounts for Modern Woodmen Bank Online Banking access. The first time you log into Modern Woodmen Bank Online Banking, you will be prompted to enter a new password. Subsequently, password changes can be accomplished by using the options button. In addition, you will be prompted to change your password regularly as the 8-15 alpha-numeric character password expires every 90 days.  Modern Woodmen Bank  will act on instructions received under your password. For security purposes, it is recommended that you memorize this Online password and do not write it down. You are responsible for keeping your password, account numbers and other account data confidential. 

      Your Online access may be canceled at any time without prior notice due to insufficient funds in one of your accounts. After cancellation, Modern Woodmen Bank Online Banking services may be reinstated, once sufficient funds are available in your accounts to cover any fees and other pending transfers or debits. In order to reinstate your services, you must call  Modern Woodmen Bank  Customer Service at  1-877-255-2265 

      If you do not access your  Modern Woodmen Bank  accounts through Modern Woodmen Bank Online Banking for any (3) three month period, Modern Woodmen Bank reserves the right to disconnect your service without notice. Please note that your bill payment information will be lost if you are disconnected. 

      If you wish to cancel any of the Modern Woodmen Bank Online Banking services offered through Modern Woodmen Bank Online Banking, please contact  Modern Woodmen Bank  Customer Service at  1-877-255-2265  or send cancellation instructions in writing to  Modern Woodmen Bank , 1701 1st Avenue, Rock Island, IL 61201.
    2. Our Liability  

      Except as specifically provided in this Agreement or where the law requires a different standard, you agree that neither we nor the service providers shall he responsible for any loss, property damage, or bodily injury, whether caused by the equipment, software,  Modern Woodmen Bank , OR by Internet browser providers such as Netscape (Netscape Navigator browser) and Microsoft (Microsoft Explorer browser), OR by Internet access providers OR by Online service providers OR by an agent or subcontractor of any of the foregoing. Nor shall we or the service providers be responsible for any direct, indirect, special or consequential, economic, or other damages arising in any way out of the installation, use or maintenance of the equipment, software, the Online Financial Services, or Internet browser or access software.
    3. Overdrafts: Order of Payments, Transfers, Other Withdrawals  

      If your account has insufficient funds to perform all electronic funds transfers (ATM withdrawals, pre-authorized transactions, Modern Woodmen Bank Online Banking transfers and bill payments, etc.) that you have requested for a given business day, then:
      • Certain electronic funds transfers involving currency disbursements, like ATM withdrawals, will have priority, and
      • The electronic funds transfers initiated through Modern Woodmen Bank Online Banking may result in an overdraft of your account and may, at  Modern Woodmen Bank 's discretion, be canceled.


In addition, you will be charged the same overdraft fee or insufficient fundsfee that apply to your account as listed in the Service or Activity Fee CommonFeatures.

    1. Hours of Accessibility  

      You can access your  Modern Woodmen Bank  accounts through Modern Woodmen Bank Online Banking seven days a week, 24 hours a day. However, at certain times, some or all of Modern Woodmen Bank Online Banking may not be available due to system maintenance. You may be notified Online when this occurs. 

      A transfer initiated through Modern Woodmen Bank Online Banking before 9:00 PM Central Time (CT) on a business day is posted to your account the same day. All transfers completed after 9:00 PM CT on a business day or on a Saturday, Sunday or banking holiday, will be posted on the next business day. 

      Our business days are Monday through Friday. Saturday, Sunday and Federal holidays are not included as a business day.
    2. Additional Terms and Conditions  

      Obtaining Account Balance and Transaction History - You can obtain balance and transaction history on all eligible accounts. Current balance and activity information is available on line. 

      Transferring Funds - The number of transfers from a savings account is limited as described in the applicable Terms and Conditions of Your Accounts disclosure. If a hold has been placed on deposits made to an account from which you wish to transfer funds, you cannot transfer the portion of the funds held until the hold expires.
  1. Modern Woodmen Bank Online Bill Pay Service - also see "Modern Woodmen Bank Online Bill Payment Service" in your "Terms and Conditions of Your Accounts" disclosure 
    1. Using the Service  

      The Modern Woodmen Bank Online Banking service allows you to schedule bill payments through Modern Woodmen Bank Online Bill Pay. You can schedule, at your option, for the payment of your current, future, and recurring bills from any of your  Modern Woodmen Bank accounts. There is no limit to the number of payments that may be authorized. You may pay any merchant or individual through the use of Modern Woodmen Bank Online Bill Pay. We are unable to process any payment of taxes or court directed payments through Modern Woodmen Bank Online Bill Pay. 

      You have the right to stop or change any scheduled payment. You must cancel the payment by no later than 5 PM CT, on the Payment Date. 

      Modern Woodmen Bank  reserves the right to terminate your use of Modern Woodmen Bank Online Bill Pay service in whole or part, at any time without prior notice. 

      If, for any reason, you should ever wish to cancel the Modern Woodmen Bank Online Bill Pay service, we strongly suggest that you cancel all future bill payments at the same time that you cancel your service, either by deleting those payments yourself using Modern Woodmen Bank Online Bill Pay or calling  Modern Woodmen Bank 's Customer Service  1-877-255-2265 . This will ensure that future payments and transfers made by you will not be duplicated. We will automatically delete all outstanding payment orders (all individual payments and all recurring payments) once we have been notified that your service has been terminated. We will continue to maintain your accounts until you notify us otherwise.
    2. Bill Pay Fees  

      There is no monthly fee for Modern Woodmen Bank Online Bill Pay service. You can designate unlimited bill payments to any company you wish to pay in the U.S. without incurring a fee (excluding payment of taxes or court directed payments which are not allowed via bill pay service). 

      If for some reason your Modern Woodmen Bank Online Bill Pay service ever becomes cancelled, your Modern Woodmen Bank Online Bill Pay service may be reinstated by contacting Modern Woodmen Bank Customer Service once sufficient funds are available in your payment account to cover any pending transfers or debits. 


  1. General Terms 
    1. Changes to Charges, Fees, or Other Terms  We reserve the right to change the charges, fees or other terms described in this Agreement. If such a change is made, and it can be disclosed without jeopardizing the security of the system, we will provide you with electronic or written notice within thirty (30) days after the change. As always, you may choose to accept or decline changes by continuing or discontinuing the accounts or services to which these changes relate.
    2. Disclosure of Account Information  

      You understand that in addition to information furnished pursuant to legal process, some information about your accounts may automatically be disclosed to others. For example, the tax laws require disclosure to the government of the amount of the interest you earn, and some transactions, such as certain large currency and foreign transactions, must be reported to the government. The Bank may also provide information about your account(s) to persons or companies the Bank believes would use the information for reasonable purposes, such, as when a prospective creditor seeks to verify information you may have given in a credit application or a merchant calls to verify a check you have written. In addition, the Bank routinely informs a credit bureau when accounts are closed by the Bank because they were not handled properly. The Bank may also seek information about you from others, such as a credit bureau, in connection, with the opening or maintenance of your account. You authorize these transfers of information.
    3. Questions or Error Correction on Modern Woodmen Bank Online Banking Transactions  

      In case of questions or errors about Modern Woodmen Bank Online Banking funds transfers through Modern Woodmen Bank Online Banking involving your account, here is what you should do:
      • Contact  Modern Woodmen Bank  by electronic mail (E-mail) after signon
      • Fax  Modern Woodmen Bank  at  309-558-3197 
      • Telephone  Modern Woodmen Bank  at  1-877-255-2265 
      • Write  Modern Woodmen Bank  at  1701 1st Avenue, Rock Island, IL 61201 , as soon as you can, if you think your statement or transaction record is wrong, or if you need more information about a transaction listed on the statement or transaction record.
      • We must hear from you no later than sixty (60) days after we have sent the first statement on which the problem error appeared. If you notify us verbally, we may require that you send us your complaint or question in writing within ten (10) business days.
      • Tell us your name and account number.
      • Describe the error or the transaction you are unsure about, and explain why you believe it is in error or why you need more information.
      • Tell us the dollar amount of the suspected error.
      • For a bill payment, tell us the checking account number used to pay the bill, payee name, date the payment was sent, payment amount, reference number, and payee account number for the payment in question (also reference our Electronic Funds Transfers disclosure).


If we do not complete a transfer to or from your  Modern Woodmen Bank  accounton time or in the correct amount according to our agreement with you, we willbe liable for your losses or damages. However, there are some exceptions inwhich we will not be liable; for instance:

      • If a legal order directs us to prohibit withdrawals from the account.
      • lf your account is closed or if it has been frozen.
      • If you, or anyone you allow, commits any fraud or violates any law or regulation.
      • If you have not provided us with complete and correct payment information, including without limitation the name, address, account number, and payment amount for the payee on a bill payment.
      • If you have not properly followed the instructions for using Modern Woodmen Bank Online Banking.
  1. Protecting Your Account 
    1. Preventing Misuse of Your Account  

      Your role is extremely important in the prevention of any wrongful use of your account. You must promptly examine your statement upon receipt. If you find that your records and ours disagree, you should immediately call  Modern Woodmen Bank  Customer Service at  1-877-255-2265 

      Protecting Personal Information - In addition to protecting your account information, you should also take precautions to protect your personal identification information, such as your driver's license, Social Security Number, etc. This information by itself or together with information on your account may allow unauthorized access to your account(s). It is your responsibility to protect personal information with the same level of care that you protect your account information. 

      Taking Care of Your Online Password - The password that is used to gain access to Modern Woodmen Bank Online Banking should also be kept confidential. For your protection we recommend that you change your Online password regularly. It is recommended that you memorize this Online password and do not write it down. 

      You are responsible for keeping your password, account numbers and other account data confidential. If you believe that your Online password may have been lost or stolen, or that someone has transferred or may transfer money from your account without your permission, notify  Modern Woodmen Bank  Customer Service at once at  1-877-255-2265.
    2. Unauthorized Transactions in Your Modern Woodmen Bank Accounts  

      Notify us immediately if you believe another person has improperly obtained your Online password. Also notify us if someone has transferred or may transfer money from your account without your permission, or if you suspect any fraudulent activity on your account. Only reveal your account number to a legitimate entity for a purpose you authorize (such as your insurance company for automatic payments). To notify us, call  Modern Woodmen Bank  Customer Service at  1-877-255-2265 , or write  Modern Woodmen Bank, 1701 1st Avenue, Rock Island, IL 61201  (also reference our Electronic Funds Transfers disclosure).



Modern Woodmen Bank is a marketing name for MWABank, a wholly owned subsidiary of Modern Woodmen of America